Retail Associate

3 weeks ago


Montgomery, Alabama, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities

• Ensure member satisfaction by providing prompt and courteous service, answering questions, and resolving issues in a professional and respectful manner.
• Maintain a clean and organized store environment, including the sales floor, stockroom, and parking lot, to ensure a safe and welcoming space for members and colleagues.
• Assist members with their purchases, including loading and unloading items, and provide recommendations on products and services.
• Work collaboratively with colleagues to achieve sales goals, maintain store appearance, and ensure a positive member experience.

Requirements

• High school diploma or equivalent required; prior retail or customer service experience preferred.
• Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and members from diverse backgrounds.
• Ability to work in a fast-paced environment, with a focus on providing exceptional customer service and maintaining a clean and organized store environment.
• Physical ability to stand for long periods, lift up to 25 pounds, and move quickly and safely around the store.

Benefits

• Competitive hourly wage and performance-based bonus opportunities.
• Comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans.
• Paid time off, including vacation, sick leave, and holidays, as well as parental leave and family care leave.
• Opportunities for career growth and professional development within the company.

Why Join Our Team?

At Sam's Club, we are committed to providing a positive and inclusive work environment that supports the growth and development of our colleagues. We offer competitive pay, comprehensive benefits, and opportunities for career advancement, as well as a fun and dynamic work environment. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

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