Service Technician
4 days ago
Description:
Action Overhead Garage Door, a family-owned and operated business, is seeking a skilled Service Technician to join our team. This role involves installing residential and commercial garage doors, door openers, and keyless entry systems in both new and existing buildings.
We offer a competitive hourly rate and a comprehensive benefits package. Our company is committed to providing training and development opportunities for the right candidate.
Action Overhead Garage Door is a dynamic and supportive work environment that values its employees. We are eager to find a dedicated individual who is passionate about delivering exceptional customer service and ensuring the highest quality installations.
Benefits for Service Technician:
· Paid time off
· Health insurance
· Dental insurance
· Vision insurance
· Life insurance
· Disability insurance
· 401(k)
· 401(k) matching
Responsibilities:
· Troubleshoot and resolve customer issues in a timely and professional manner.
· Maintain clean and safe job sites, adhering to all safety protocols and regulations.
· Prepare materials with warehouse staff, ensuring accurate and efficient inventory management.
· Coordinate with the Service Coordinator for scheduling, ensuring seamless communication and timely completion of tasks.
· Understand product manuals and technical specifications before installation, ensuring a high level of quality and attention to detail.
· Review work orders for accuracy, ensuring that all necessary information is complete and up-to-date.
· Ensure the truck is ready for daily operations, including proper maintenance and organization.
· Record installation details on work orders, providing accurate and detailed documentation.
· Promote a positive company image, representing Action Overhead Garage Door in a professional and courteous manner.
· Participate in safety programs and training sessions, staying up-to-date on the latest industry developments and best practices.
· Comply with all policies and procedures, adhering to company standards and expectations.
· Learn new products and follow managerial directions, demonstrating a willingness to adapt and grow in the role.
Requirements:
· High School diploma or equivalent
· Strong work ethic and customer service skills, with a focus on delivering exceptional results and exceeding customer expectations.
· Clean driving record and ability to pass drug screening and background check.
· Mechanical skills with hand and power tools, with a focus on precision and attention to detail.
· Ability to lift 50+ pounds, with a focus on physical stamina and endurance.
· Proficient in English, with excellent communication and interpersonal skills.
Work Conditions:
· Work indoors and outdoors in various weather conditions, with a focus on adaptability and flexibility.
· Travel around the Metro Area, including the Twin Cities, with a focus on reliability and punctuality.
· Use standard installation tools, with a focus on efficiency and productivity.
Physical Requirements:
· Frequent standing, walking, and use of hands, with a focus on physical stamina and endurance.
· Lifting and moving up to 80 pounds regularly, with a focus on strength and agility.
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