Shift Leader

7 hours ago


Richmond, Virginia, United States PF Miami Developers LLC Full time
Job Title: Shift Leader

At Grand Fitness Partners, we are seeking a highly motivated and organized Shift Leader to join our team. As a Shift Leader, you will play a vital role in ensuring the smooth operation of our fitness clubs, providing exceptional customer service, and leading a team of employees to achieve our goals.

Key Responsibilities:
  • Supervise and coordinate the activities of team members during their shift
  • Monitor attendance, tardiness, and time off
  • Assign duties to team members based on their role and skills
  • Supervise employee performance and provide feedback to both upper management and team members
  • Train new and current team members on tasks and procedures
  • Handle customer issues and manage conflicts
  • Adhere to company policies and health, safety, and employment standards
  • Uphold integrity and security with member documents and sensitive information
  • Manage club cleanliness and maintenance to ensure a high-quality environment
  • Execute retail transactions with accuracy and drive sales goals
Requirements:
  • Must be 18 years of age
  • High school diploma/GED equivalent required
  • Willing to become CPR/AED certified (training provided by Planet Fitness)
  • Strong customer service skills
  • Strong problem resolution skills
  • Strong verbal and written communication skills
  • Basic computer proficiency (Microsoft Suite)
  • Ability to lift up to 50 pounds
  • Ability to walk and stand for prolonged periods of time
  • Ability to continuously talk in person or on the phone during shift
Benefits:
  • On-Demand Pay
  • Medical, Dental, and Vision insurance (full-time employees only)
  • Employee perks and discount program
  • Free Black Card Membership
  • 401K Plan

As a Shift Leader, you will have the opportunity to work in a dynamic and fast-paced environment, develop your leadership skills, and contribute to the success of our fitness clubs. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.


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