Mountain Transportation Coordinator

1 week ago


Edwards, United States Vail Resorts Full time
Company Overview

Vail Resorts is a leading provider of mountain transportation services, operating in 40+ resorts across 3 continents.

We are committed to delivering exceptional guest experiences and building lifelong connections with our team members and guests from around the world.

Job Summary

This role involves providing local expertise and guidance for our shared shuttle buses, private cars, and charter vans using our reservation system. As a Reservation Agent, you will create an Experience of a Lifetime for our guests by coordinating & booking their travel needs.

Job Responsibilities
  • Answer phones in a polite, professional, and timely manner
  • Create and update reservations for our Shared Shuttles, Private cars, and Charter Vans
  • Understand Products and Services so you can effectively provide guests with options that will meet their transportation needs
  • Maintain a positive and friendly attitude with both guests and coworkers in a high-paced and busy atmosphere
  • Interface with internal departments including dispatch, operations, and Group Sales Representatives.
Estimated Salary

The expected pay range for this position is $20.00 - $22.76 per hour.

Benefits
  • Ski/Mountain Perks: Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

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