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Automotive Warranty Coordinator
2 months ago
Hackensack, New Jersey, United States
AAF Management Group Inc.
Full time
Automotive Warranty Administrator Job Description
Company Overview
All American Ford North Jersey is a leading automotive dealership committed to delivering exceptional customer service and quality vehicles. Our team values professionalism, integrity, and excellence in everything we do.
Job Summary
We are seeking a highly skilled Automotive Warranty Administrator to join our team. The successful candidate will be responsible for managing warranty claims, utilizing computer literacy skills to input and track warranty information, and ensuring compliance with Ford Motor Company policies and procedures.
Key Responsibilities
* Manage warranty claims and resolve customer issues in a timely and professional manner
* Utilize computer literacy skills to input and track warranty information
* Ensure compliance with Ford Motor Company policies and procedures
* Collaborate with internal teams to resolve warranty-related issues
Requirements
* Warranty Administration and Customer Satisfaction skills
* Strong Communication and Customer Service skills
* Computer Literacy proficiency
* Attention to detail and organizational skills
* Experience in automotive warranty administration is a plus
* Multi-tasker and problem-solving skills
What We Offer
We offer a competitive compensation package, including a company benefit plan. You will be part of a dynamic team and have all the support you need to excel in your role. All contact will be strictly confidential.
Confidentiality
Please note that all contact will be strictly confidential. We look forward to hearing from you.