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Automotive Warranty Coordinator

2 months ago


Hackensack, New Jersey, United States AAF Management Group Inc. Full time
Automotive Warranty Administrator Job Description Company Overview All American Ford North Jersey is a leading automotive dealership committed to delivering exceptional customer service and quality vehicles. Our team values professionalism, integrity, and excellence in everything we do. Job Summary We are seeking a highly skilled Automotive Warranty Administrator to join our team. The successful candidate will be responsible for managing warranty claims, utilizing computer literacy skills to input and track warranty information, and ensuring compliance with Ford Motor Company policies and procedures. Key Responsibilities * Manage warranty claims and resolve customer issues in a timely and professional manner * Utilize computer literacy skills to input and track warranty information * Ensure compliance with Ford Motor Company policies and procedures * Collaborate with internal teams to resolve warranty-related issues Requirements * Warranty Administration and Customer Satisfaction skills * Strong Communication and Customer Service skills * Computer Literacy proficiency * Attention to detail and organizational skills * Experience in automotive warranty administration is a plus * Multi-tasker and problem-solving skills What We Offer We offer a competitive compensation package, including a company benefit plan. You will be part of a dynamic team and have all the support you need to excel in your role. All contact will be strictly confidential. Confidentiality Please note that all contact will be strictly confidential. We look forward to hearing from you.