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Sales and Customer Service Representative

3 weeks ago

Jensen Beach, Florida, United States Express Full time
Job Title: Sales and Customer Service Representative

We are seeking a skilled Sales and Customer Service Representative to join our Express retail team. The ideal candidate will have excellent communication skills, be able to work well in a fast-paced environment, and provide exceptional customer service.

About the Job:

  • Provide a great shopping experience for customers by answering questions, making recommendations, and resolving issues.
  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure a safe and inviting store environment.
  • Process transactions quickly and accurately, reducing customer wait times.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
  • Assist with product launches, inventory management, and visual merchandising as needed.

Requirements:

  • High school diploma or equivalent required.
  • 0-2 years of relevant retail experience preferred.
  • Proficient in using technology, including iPads and registers.
  • Meets defined availability criteria, including nights, weekends, and non-business hours.

Estimated Salary:$40,000 - $60,000 per year, depending on location and experience.

Benefits:

  • Medical, pharmacy, dental, and vision coverage.
  • 401(k) and Roth 401(k) with company match.
  • Merchandise discount.
  • Paid Time Off.
  • Parental leave for new moms and dads.

Additional Information:

Express is an equal opportunity employer and does not discriminate in recruiting, hiring, or any other terms and conditions of employment based on federal, state, or locally protected characteristics.