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Automotive Service Advisor

2 months ago

Omaha, Nebraska, United States Brakes Plus Full time
Job Title: Automotive Service Advisor

Brakes Plus is seeking a highly motivated and experienced Automotive Service Advisor to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, leading a team of technicians, and driving business growth.

Key Responsibilities:
  • Provide outstanding customer service, ensuring a positive experience for every customer
  • Lead and motivate a team of technicians to achieve exceptional performance and productivity
  • Develop and implement strategies to drive business growth and increase revenue
  • Manage and maintain accurate records of customer interactions, service history, and sales data
  • Collaborate with the service team to ensure seamless communication and efficient workflow
  • Identify and address any operational issues or concerns, implementing solutions to improve efficiency and productivity
Requirements:
  • Minimum 2 years' experience in a Service Advisor or similar role
  • Proven track record of exceeding business objectives and driving growth
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong analytical and problem-solving skills, with the ability to identify and address operational issues
  • Valid driver's license and ability to work in a fast-paced environment
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance