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Shift Manager

2 months ago

US DeForest WI USA Neimann Foods Full time
About the Role

We are seeking a highly skilled and experienced Shift Manager to join our team at Neimann Foods. As a Shift Manager, you will play a critical role in delivering exceptional customer service and ensuring a positive shopping experience for our guests.

Key Responsibilities
  • Customer Service: Deliver superior guest service and ensure absolute customer satisfaction by responding promptly to customer inquiries, resolving issues efficiently, and providing personalized assistance.
  • Store Operations: Assist in managing total store operating, including inventory management, stockroom organization, and visual merchandising to maintain a clean and attractive store environment.
  • Team Leadership: Lead and motivate a team of sales associates to achieve sales goals, provide excellent customer service, and maintain a positive store atmosphere.
  • Front End Operations: Ensure the front end is providing customers with quick and friendly service, including processing transactions efficiently and handling customer complaints in a professional manner.
  • Perishable Department Management: Ensure the perishable department is kept full and visually appealing, with a focus on maintaining high-quality products and minimizing waste.
Requirements
  • Previous experience in a retail or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong leadership and team management skills.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.