IT Support Specialist
2 weeks ago
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment.
Job Summary:We are seeking a skilled IT Help Desk Technician to join our team at BC Tech Pro. The successful candidate will be responsible for providing technical support to clients, troubleshooting and repairing computer hardware and software issues, and ensuring excellent customer service.
Responsibilities:- Perform basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
- Provides support to client identified VIPs
- Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
- Perform Install/Move/Add or Change (IMAC) activities.
- Perform all assigned desk-side support activities
- Display outstanding technical and professional services skills at all times
- Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
- Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
- Understands and follows all documented service operations policies and procedures.
- Typically requires technical school certification or equivalent of 2-4 years of relevant experience
- Maintain all required OEM Certifications as directed by Management
- Knowledge of relevant software and hardware systems
- Understanding of ITIL methodologies
- A+ certification is desired
- May require additional customer-specific certifications or training as required
- Excellence in communication and customer-facing skills
- Strong oral, written and interpersonal skills
- Ability to follow instructions and processes with minimal instruction
- Ability to lift and or move various computer equipment up to 50 lbs.
- Must own a basic repair kit
All your information will be kept confidential according to EEO guidelines.
This position is open to all US Citizens age 18 or older.
-
Customer Service Engineer
1 week ago
Minneapolis, Minnesota, United States IT Concepts Full timeJob SummaryWe are seeking a highly skilled Customer Service Engineer to join our team at IT Concepts. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their IT needs are met with efficiency and professionalism.Key ResponsibilitiesProvide technical support to customers via...
-
IT Support Specialist
1 month ago
Minneapolis, Minnesota, United States On-Demand Group Full timeJob Title: IT Support SpecialistAt On-Demand Group, we are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical support to clients via...
-
IT Support Specialist
4 weeks ago
Minneapolis, Minnesota, United States Daikin Full timeJob Title: IT Support SpecialistDaikin Applied is seeking a talented and eager IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing Tier 2 support of client desktop systems, applications, and IT infrastructure, in alignment with ITIL best practices.Key Responsibilities:Investigate and resolve...
-
Support Specialist
2 days ago
Minneapolis, Minnesota, United States Mains'l Full timeJob DescriptionAbout the RoleMains'l is seeking a dedicated and compassionate Support Specialist to join our team. As a Support Specialist, you will have the opportunity to make a meaningful difference in the lives of individuals with disabilities.Key ResponsibilitiesCollaborate with individuals and their support teams to create personalized support...
-
Support Specialist
1 week ago
Minneapolis, Minnesota, United States Pinnacle Services Full timeJob SummaryPinnacle Services is seeking a dedicated and compassionate Community Support Specialist to join our team. As a Community Support Specialist, you will work one-on-one with individuals to provide person-centered services in their homes and in the community.Key ResponsibilitiesSupport individuals to work toward individually identified goals that...
-
Support Specialist
1 week ago
Minneapolis, Minnesota, United States Pinnacle Services Full timeWe are seeking a dedicated Support Specialist to join our team at Pinnacle Services. As a Support Specialist, you will work closely with individuals with developmental disabilities, mental health diagnoses, and behavioral issues in a residential setting. Your primary responsibility will be to provide support and encouragement to help individuals work towards...
-
Support Specialist
1 week ago
Minneapolis, Minnesota, United States Pinnacle Services Full timeJob DescriptionWe are seeking a dedicated and compassionate Support Specialist to join our team at Pinnacle Services. As a Support Specialist, you will work one-on-one with individuals to provide person-centered services in their homes and in the community. Your primary goal will be to support individuals in achieving their independence and quality of life...
-
IT Support Specialist
5 days ago
Minneapolis, Minnesota, United States Federal Reserve Bank Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at the Federal Reserve Bank. As an IT Support Specialist, you will provide technical support to our customers, including troubleshooting and resolving complex technical issues.Key ResponsibilitiesProvide technical support to customers via phone, email, and in-personTroubleshoot...
-
Community Support Specialist
4 weeks ago
Minneapolis, Minnesota, United States Pinnacle Services Full timeJob Title: Community Support SpecialistPinnacle Services is seeking a dedicated and compassionate Community Support Specialist to join our team. As a Community Support Specialist, you will work one-on-one with individuals to provide person-centered services in their homes and in the community.Job Duties and Responsibilities:Support individuals with community...
-
Home Support Specialist
4 weeks ago
Minneapolis, Minnesota, United States Rightway Home Care Services, Inc. Full timeJob Title: Individualized Home Support SpecialistAt Rightway Home Care Services, Inc., we are seeking a compassionate and skilled Individualized Home Support Specialist to join our team. As an IHS Specialist, you will play a vital role in supporting individuals with mental health conditions, disabilities, and chronic illnesses in their daily lives.Key...
-
Helpdesk Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States TEKsystems Careers Full timeJob Title: Helpdesk Support SpecialistTEKsystems Careers is seeking a highly skilled Helpdesk Support Specialist to join our team. As a Helpdesk Support Specialist, you will be responsible for providing technical support to our clients across the nation.About the Role:This is an exciting opportunity to work with a leading technology services company,...
-
Administrative Support Specialist
4 days ago
Minneapolis, Minnesota, United States Trustpoint Full timeWe are seeking a skilled Administrative Support Specialist to join our team at Trustpoint.One. This role is a direct hire opportunity in on-site Minneapolis, MN, and the ideal candidate will have experience assisting trust and estate attorneys.Responsibilities of the Administrative Support Specialist:Providing exceptional service to our clientsScheduling...
-
Deaf Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States Rightway Home Care Services, Inc. Full timeJob Title: DSP/ASL SpecialistRightway Home Care Services, Inc. is seeking a dedicated and compassionate DSP/ASL Specialist to join our team. As a DSP/ASL Specialist, you will work in a group home setting, providing support and care to deaf and challenged adults.Key Responsibilities:Provide daily support and care to residents in a group home settingUse...
-
Home Support Specialist
3 days ago
Minneapolis, Minnesota, United States Bridgeway Home Healthcare Serv Full timeJob DescriptionWe are seeking a skilled Home Support Specialist to join our team at Bridgeway Home Healthcare Serv. As a Home Support Specialist, you will provide individualized home supports, personal support, and respite care in-home or out.Key Responsibilities:Assist with daily living activities, such as bathing, dressing, and groomingProvide emotional...
-
Youth Support Specialist
4 weeks ago
Minneapolis, Minnesota, United States YMCA of the USA Full timeJob Title: Youth Support SpecialistJoin the YMCA of the North team as a Youth Support Specialist, where you will play a vital role in supporting young adults in achieving their goals and improving their overall well-being.Job Summary:The Youth Support Specialist will work with individuals aged 18-28, providing guidance and support in finding and maintaining...
-
Home Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States Rightway Home Care Services, Inc. Full timeJob Title: Individualized Home Support Specialist/ILSAt Rightway Home Care Services, Inc., we are seeking a compassionate and skilled Individualized Home Support Specialist/ILS to join our team. As an ILS Specialist, you will play a vital role in supporting individuals with mental disabilities, mental health conditions, or chronic illnesses to gain...
-
Clinical Support Specialist
1 month ago
Minneapolis, Minnesota, United States Medix™ Full timeMedix Clinical Support Specialist Job DescriptionWe are seeking a highly skilled Clinical Support Specialist to join our team at Medix. As a Clinical Support Specialist, you will be responsible for building and nurturing strong relationships with patients/customers, serving as their primary point of contact.Key Responsibilities:Proactively monitor customer...
-
IT Support Specialist
3 weeks ago
Minneapolis, Minnesota, United States netPolarity, Inc. (Saicon Consultants, Inc.) Full timeJob Title: Information Technology Support SpecialistJob Summary:We are seeking a highly skilled Information Technology Support Specialist to join our team at netPolarity, Inc. (Saicon Consultants, Inc.). As a key member of our IT department, you will provide technical support and guidance to our personnel in various areas, including networking,...
-
IT Support Specialist
4 days ago
Minneapolis, Minnesota, United States Hennepin County MN Full timeWe are seeking two IT Support Specialists to join our team at Hennepin County's Information Technology Department. As a Concierge, you will work closely with the IT Enterprise Service Desk to provide exceptional support to our customers. Your primary responsibility will be to assist with staff computer support, ensuring that our employees have the necessary...
-
Mainframe Support Specialist
4 days ago
Minneapolis, Minnesota, United States Futran Tech Solutions Pvt. Ltd. Full timeMainframe Support SpecialistFutran Tech Solutions Pvt. Ltd. is seeking a highly skilled Mainframe Support Specialist to join our team. The ideal candidate will have a strong background in batch scheduling tools, mainframe online systems, and ITIL certification.Key Responsibilities:Support 120+ Mainframe and Distributed Applications with their batch runsWork...