Optical Professional

Job Summary

As an Optical Professional at LUXOTTICA OF AMERICA INC, you will be responsible for providing exceptional patient experiences through the selection of eyewear, accurate measurements, ordering, and fitting of eyewear to meet all patient needs. You will support the establishment of the practice as the premier destination for all vision needs within the community.

Main Responsibilities

• Custom fit glasses and precisely place prescriptions in lenses.
• Act as a leader in optical acumen, providing a voice for peers.
• Take and record measurements, adjust or fit eyewear correctly, thorough and exact in details; ensure finished eyewear meets standards and patient requirements.
• Explore the needs and priorities of patients by asking open-ended questions.
• Assist peers with difficult or complex areas of product needs and prescriptions.
• Anticipate problems, explore underlying reasons for patient issues, strive to develop long-term solutions to problems, and ensure patients are satisfied and expectations are exceeded.
• Act quickly for resolution, partner with management as necessary.
• Possess the ability to multi-task and manage time with competing priorities.
• Operate the point-of-sale system, inputting patient information with accuracy and attention to detail.
• Commit to delivery date and time, seek feedback, and ask for referrals.
• Take ownership to achieve exceptional results on individual and team goals.
• Present, celebrate, and educate at time of dispense.
• Take pride in dispensary appearance, show initiative to keep clean, attractive, and organized. Secure and protect company assets within control.
• Effectively collaborate with all doctors and practice staff on a daily basis to ensure high-level partnership for patient care.
• Inform management of safety opportunities; demonstrate safe work practices.
• Possess a 'can-do' spirit and strong drive for results; self-motivated with a desire for continual learning and improvement.
• Adhere to company policies and procedures, including but not limited to discounting, promotions, and inventory management.
• Work weekends and evenings in support of business needs (varies by location).
• Adhere to attendance and daily time-keeping requirements, all company policies, and procedures.
• Foster positive working relationships with the practice, communicating any concerns promptly to the Manager.
• Consistently maintain proper dress code.
• Perform other duties as assigned by Manager or as business needs.

Requirements

• High School graduate or equivalent
• Active state optical licensure; must maintain license

Preferred Qualifications

• Familiarity with technology, such as point-of-sale, patient record systems, and other software applications

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at or email. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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