Bookseller - PT

2 months ago


Rochester, New York, United States Barnes & Noble Full time
About the Role

We are seeking a highly motivated and customer-focused Bookseller to join our team at Barnes & Noble. As a Bookseller, you will be responsible for providing exceptional customer service, creating a welcoming environment, and promoting books and other products to customers.

Key Responsibilities
  • Engage with customers, share knowledge of books, and make recommendations to enhance their shopping experience.
  • Execute bookstore basics, including presentation, commerciality, section detail, localization, and sense of theater, to create a vibrant and inviting store environment.
  • Leverage key campaigns, such as Our Monthly Picks and pre-orders, to hand sell and engage with customers.
  • Educate yourself continuously on books and the industry to provide customers with a great experience.
  • Identify key titles and communicate with the store team to tailor merchandise selection to reflect the community.
  • Maintain a clean and organized store, creating displays and ensuring the bookstore is always shoppable and inviting.
  • Assist with events and community outreach.
  • Protect company assets by adhering to processes controlling shrink, expense, and payroll.
  • Recognize and offer to help customers and employees with urgency and care.
  • Model expected behaviors to ensure compliance with all policies and procedures.
Requirements
  • Passionate reader and knowledgeable about books.
  • Positive and can-do attitude.
  • Enjoy working with people.
  • Energized by working in an ever-changing environment.
  • Listen to people and enjoy solving problems.
  • Can clearly and respectfully communicate and express oneself.
What We Offer

We offer a competitive hourly rate starting at $15.25 and opportunities for growth and development in a dynamic and supportive team environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you require a reasonable accommodation to apply for a job or to perform your job, please let us know.