Night Shift Membership Services Representative

5 days ago


Joplin, Missouri, United States Planet Fitness Full time

**Overview:**

Planet Fitness is a leading health and wellness franchise with a strong commitment to delivering an exceptional customer experience. Our Membership Services Representatives play a vital role in achieving this goal by providing outstanding service to our members.

**Key Responsibilities:**

  • Member Check-In: Efficiently check members into the system, ensuring accurate and timely processing.
  • Tours and Sign-Ups: Provide engaging tours to prospective members, highlighting our facilities and amenities, and assist with the new account sign-up process.
  • Account Updates: Facilitate updates to member accounts, offering clear explanations and support throughout the process.

**Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Familiarity with customer service principles and practices.

**Benefits:**

  • Competitive compensation package.
  • Ongoing training and development opportunities.
  • Collaborative and dynamic work environment.


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