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PT Seasonal Sales Associate

2 months ago

Sioux City, Iowa, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused PT Seasonal Sales Associate to join our team at Michaels Stores. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining store recovery standards, and preventing shrink through great service.

Key Responsibilities
  • Provide a fast and friendly checkout experience, executing cash handling to standards
  • Engage customers on the benefits of our Rewards program and complete enrollments
  • Educate customers on Voice of Customer (VOC) survey
  • Merchandise recovery and maintenance
  • Support the merchandise return/go back process and general store recovery
  • Acknowledge customers, help locate product, and provide solutions
  • Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget
  • Support shrink and safety programs
  • Assist with Omni-channel processes
  • Execute a well-merchandised and in-stock store
Requirements
  • Retail and/or customer service experience preferred
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
Work Environment

Public retail store setting taking care of our customers; all public areas are climate-controlled; some stock rooms may not be climate-controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings

Applicants in the U.S. and Canada must satisfy federal, state, provincial, and local legal requirements of the job.