Senior Product Engineer
4 weeks ago
Job Summary:
We are seeking a highly skilled Sr. Product Engineer to join our team at Ledgent Technology. As a key member of our Sales Engineering team, you will be responsible for conducting technical activities related to applications/solutions engineering and customer support.
Key Responsibilities:
- Design and test complete solutions to solve unique technical problems.
- Define new products and features to fill gaps and perform product evaluations and field trials.
- Provide comprehensive support to customers and the sales team through troubleshooting, system integration engineering, product recommendations, and technical analysis.
- Work individually and with Engineering teams to support requests via in-house or field testing and validation.
- Test and harden existing features through firmware and hardware changes in realistic applications.
- Support the Sales Engineering team by helping prepare for demos, training, testing, or recreating bugs and issues.
- Create and maintain customer-facing documents and content to support customers and sales more efficiently.
- Oversee and assist the RMA and Loaner teams by providing guidance, equipment recommendations, and vetting customer requests.
- Travel to provide in-person engineering support to customers and the sales team.
Requirements:
- Bachelor of Science in Electrical Engineering, Engineering Technology, or related technical field.
- Proficiency in instruments such as spectrum analyzers, multimeters, signal generators, and other RF and data network test equipment and testing.
- Ability to work independently, take initiative, multitask, and effectively interact with cross-functional teams and customers.
- Strong verbal and written communication skills to effectively communicate with customers and internally across the organization.
- Excellent organizational skills and attentiveness to details.
- Proficiency with PC office applications and mobile devices.
Preferred Qualifications:
- Proficiency with TCP/IP protocol and networking.
- Experience with operating and testing IP radios/modems.
- Knowledge of wireless communication systems, RF signal propagation, and digital communication technologies.
- Experience in testing embedded radio communication systems.
- Familiarity with Linux.
- Proficiency with programming languages such as Python or C/C++.
Equal Employment Opportunity:
Ledgent Technology is an equal opportunity employer and considers all qualified applicants without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.
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