Part Time Cash Handling Associate

4 days ago


New City, New York, United States Citigroup Inc Part time
Job Overview

The Part Time Cash Handling Associate is an entry-level position responsible for assisting with the execution of branch activities. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities:
  • Serve as the first point of contact for clients and provide a positive first impression through friendly and efficient customer service.
  • Perform efficient and accurate banking transactions, including managing cash supply for the branch and maintaining branch vault cash.
  • Identify referral opportunities for new products and services based on client's financial goals.
  • Educate clients on digital and self-service opportunities offered by Citi.
  • Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets.
  • Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed.
  • Maintain working knowledge of client accounts as well as new and existing products and services offered.
Required Skills and Qualifications:
  • Previous relevant experience preferred.
  • Demonstrated sales and customer service experience.
  • Money handling experience.
  • Effective problem solving and communication skills.
  • Ability to work well in a team oriented environment.


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