Logistics Operations Coordinator

3 weeks ago


Trussville, Alabama, United States The McPherson Companies Full time
Job Description

Estimated Salary: $55,000 - $65,000 per year.

The Logistics Operations Coordinator position at The McPherson Companies is a critical role that requires strong organizational and communication skills. As a key member of our team, you will be responsible for developing efficient service routes to support our technicians and assets. You will work closely with operations, sales, and service teams to ensure seamless coordination and excellent customer service.

Main Responsibilities:

  • Dispatch service vehicles for multiple markets within a given territory.
  • Coordinate daily dispatch and planning activities with cross-functional teams.
  • Analyze service calls and installations for efficiency and continuous improvement.
  • Maintain high standards of customer service through effective routing and timely service delivery.

Requirements:

  • High school graduate or equivalent required.
  • Minimum one year of customer service experience or dispatch capacity.
  • Proven customer service skills and problem-solving abilities.
  • Strong prioritization, troubleshooting, and coordination skills in a fast-paced environment.
  • Intermediate computer skills and Microsoft Office proficiency.


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