Sales Associate
4 weeks ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Express. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks such as stocking and folding merchandise.
Key Responsibilities
- Provide a great customer experience by being approachable, knowledgeable, and friendly.
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure a safe and inviting environment for customers.
- Assist with product launch changes according to company SOP.
- Process transactions quickly and accurately, reducing customer wait times.
- Positively resolve customer service-related issues and communicate with Store Management as needed.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements
- High School or Equivalent
- 0-2 years of relevant job experience
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends, and non-business hours
- Meets physical requirements
Benefits
Express offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid time off, and parental leave for new moms and dads.
Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match.
Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.
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