Customer Service Associate
1 week ago
As a Customer Service Associate at Wal-Mart Stores, Inc., you play a vital role in ensuring our customers have an exceptional shopping experience. With a strong focus on customer satisfaction, you will be the first and last point of contact for many customers, making a lasting impression with your positive attitude, smile, and welcoming demeanor.
The pace can be intense, especially during peak hours, weekends, and holidays. You must juggle multiple tasks simultaneously, such as scanning items, explaining prices, bagging items properly, counting cash back, and maintaining a clean workspace. It takes a special individual who is adaptable, can multitask, and has a passion for delivering excellent customer service and helping others.
We offer competitive pay, performance-based incentive awards, and other great benefits to support your well-being. Our comprehensive health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. For information about PTO, see Better U, a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see .
The estimated hourly wage range for this position is $14.00 to $26.00, meeting or exceeding the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
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