Security Specialist

3 weeks ago

San Francisco, California, United States Harry Winston Full time

Job Summary

The Security Officer is responsible for ensuring the safety and security of people, products, property, and information within the Company. This role serves as a deterrent to theft while providing exceptional customer service to all clients. The Security Officer will adhere to all Company security policies and procedures, ensuring compliance among employees. Additionally, this role provides security services at offsite locations, including international sites when required.

Key Responsibilities

  • Conduct professional protection and surveillance of people, property, information, and premises using personal observation and electronic techniques.
  • Maintain situational awareness, assess risk, and scrutinize merchandise control.
  • Provide exceptional customer service, acting as an ambassador for the Company.
  • Greet and acknowledge each client or potential client upon entering; thank them when exiting.
  • Communicate effectively with employees, tenants, and visitors to promote smooth security service provision and individual compliance with protocols.
  • Identify and mitigate risks.
  • Adhere strictly to Company policies, security standards, and operational protocols.
  • Monitor, document, and enforce procedural rules and regulations.
  • Patrol, secure, and inspect facilities; internal and external.
  • Deter and prevent unauthorized activity.
  • Analyze problems and complete formal investigations.
  • Maintain logs, records, and reports of occurrences; use computer terminals to input and retrieve data.
  • Respond to alarms when required.
  • Complete security-related projects and assignments to acceptable standards, on schedule.
  • Manage key control.
  • Ensure proper functioning of equipment.
  • Deter and prevent unauthorized activity.
  • Analyze problems and complete investigations, properly documented, as directed.
  • Collaborate effectively within teams.
  • Assist with the opening and closing of facilities.
  • Perform other duties as required.

Job Qualifications

  • At least 5 years of experience in law enforcement or luxury security retail.
  • Must possess a Conceal Weapon (CCW) permit.
  • No criminal record; absolute honesty and unquestionable integrity.
  • Willingness to undergo extensive background and related checks and testing by the Company and its agents.
  • A relevant, higher education qualification preferably in the security field.
  • Above-average computer skills and technological aptitude.
  • Strong communication skills; verbal and written, in a multi-cultural, highly professional setting.
  • Strong interpersonal skills; able to work with people at all levels with compassion and respect, with emphasis on client-centered service.
  • Demonstrated commitment to continuous learning and professional development.
  • Flexibility to accommodate shift work as required.
  • Willingness to adhere to prescribed dress codes.

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