Athena Training and Clinical Workflow Expert
2 weeks ago
Job Summary:
The Athena Training and Clinical Workflow Specialist will be responsible for facilitating both in-person and webinar-based training programs for providers and GLBHC staff using a variety of tools. This role will emphasize Best Practice workflows and operationalize population health initiatives.
Key Responsibilities:
- Deliver pre-live and post-live training to physicians, providers, and support staff on the EHR and practice management procedures, focusing on efficiency, delegation, and population health initiatives.
- Monitor trained staff to ensure proper use of the system and provide ongoing training sessions on EHR workflows as needed.
- Act as a liaison and system resource to all end users, providing daily support for EHR applications through troubleshooting, coaching, and consulting of general procedures.
- Develop and maintain best practice workflows for EHR functions, consulting with Director of Support Services and the Director of Training and Clinical Workforce Development as needed.
- Participate in educational and leadership opportunities to enhance professional growth and clinical expertise.
Requirements:
- Bachelor's degree in education, or a health-care related field strongly preferred, or equivalent experience in a similar role.
- Previous experience with Athena preferred. 2 – 3 years' EHR training preferred.
- Knowledge in medical terminology, proficient in Word, Excel and Powerpoint.
- Excellent communication, organizational and time management skills. Strong interpersonal skills to positively interact with a variety of personnel within teams and across organizational lines.
Work Environment:
Full time: flexible and varied. Evening hours may be required. Regular and timely attendance required. Need to be available for in-person trainings and meetings. May be able to work a combination of in-person and remote work depending on the task.
Travel:
May be required. If needed, reimbursement for expenses is consistent with GLBHC policy.
GLBHC is an equal opportunity employer and prohibits discrimination and or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and or local laws.
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