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Master Guitar Instrument Specialist

2 weeks ago


Sioux Falls, South Dakota, United States Guitar Center Full time

Guitar Center is a world-renowned music store that embodies the spirit of creativity and music. As a Master Guitar Instrument Specialist, you will play a vital role in providing top-notch maintenance and repair services on customer-owned instruments, ensuring an exceptional customer experience. You will interact with customers, complete warranty repairs, and maintain store inventory with precision and care.

The ideal candidate will possess a skilled understanding of repairing guitars and have foundational product knowledge on Guitar Center products. Additionally, they will be able to identify opportunities & issues and follow through on work activities to capitalize or resolve them, as well as effectively train learners and communicate information and techniques so that they are retained.

This role offers a unique opportunity for musicians to share their passion with others, and we provide robust benefits and perks, including medical, dental, vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

As our Master Guitar Instrument Specialist, you will:

  • Interact with customers, ensuring a positive customer experience
  • Service customer-owned instruments with a high level of craftsmanship
  • Maintain store owned gear, as requested
  • Complete warranty repair work
  • Additional duties as assigned

We believe in creating inclusive environments that put our customers first, and we offer equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.