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Infrastructure Support Specialist

2 months ago

Silver City, New Mexico, United States Gila Regional Medical Center Full time
Job Summary

The Gila Regional Medical Center is seeking a highly skilled and detail-oriented Infrastructure Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support and ensuring the smooth operation of our computer systems.

Key Responsibilities
  • Technical Support: Provide timely and effective technical support to employees and management, resolving issues related to computer hardware, software, and network connectivity.
  • Network Monitoring: Monitor and inspect critical computer systems, hardware, and environmental systems to ensure optimal performance and identify potential issues.
  • Inventory Management: Manage and maintain all inventory asset tracking and procurement needs, ensuring that all equipment and software are up-to-date and functioning properly.
  • Documentation and Reporting: Draft and update procedures and documentation related to computer support issues, and provide regular reports to the Director of Information Systems.
  • Continuous Learning: Stay up-to-date with the latest technologies and best practices, and participate in ongoing training and professional development to enhance technical skills.
Requirements
  • Education: High School Diploma or equivalent, with a minimum of one year of IT work experience.
  • Skills: Excellent customer service, time management, problem-solving, and decision-making skills, with a strong aptitude for computer systems and software.
  • Collaboration: Ability to successfully collaborate with multiple teams and stakeholders, including IT, management, and employees.
What We Offer

Gila Regional Medical Center is an equal opportunity employer and offers a competitive salary and benefits package, as well as opportunities for professional growth and development.