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Loan Operations Specialist
2 months ago
About the Position
The Loan Operations Specialist is responsible for the daily servicing and production of the Consumer loan operations at Local Government Federal Credit Union. A successful individual in this role will be forward-thinking, assisting with department projects as assigned by the operations manager and ensuring the financial institution's Consumer loan closing and servicing policies/procedures are being adhered to on each request.
Key Responsibilities
- Provide daily support of all aspects of servicing Consumer Loan products.
- Perform loan account maintenance, servicing, balancing, and reporting processes including proficiency in GL reconciliation and transactions.
- Complete payment processing, data entry, collateral & financial ticklers, and file maintenance.
- Understand and code loans to report loans accurately in Call Report as well as other Credit Union reporting formats.
- Assist the Sr. Loan Operations Specialist in monitoring, reviewing, and validating periodic loan reports and system output and resolves/escalates issues as appropriate. Assist in providing reconciliation and identification of pattern activities or anomalies in reports and notifies management.
- Assist and support the Credit Union's loan related systems to ensure they are compliant with current loan policies and guidelines.
- Assist in identifying risks and opportunities for improvement with recommendations to improve processes.
- Assist in perfecting Credit Union lien for all real estate and non-real estate loans. Organize loan files and complete checklist for any suspense items.
- Handle issues and possess up-to-date knowledge of specific financial products and regulations. Work with others as necessary to research, analyze, and recommend resolutions.
- Assist in ensuring system upgrades are installed and tested thoroughly in a timely fashion.
- Ensure compliance with all applicable laws and regulations concerning lending by working with Legal and Compliance, attending internal and external training classes and vendor workshops.
- Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.
Requirements
- Minimum 1 – 3 years of Consumer loan operations experience in all aspects of servicing and loan documentation preparation for consumer non-real estate and real estate.
- Strong interpersonal skills with ability to work in a team environment and mentor others.
- Ability to function in a business office environment and utilize standard office equipment, technology and software including but not limited to: PC/laptop, MS Windows, etc.
- Ability to lift a minimum of 25 lbs. (file boxes, computer printer).
