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Apple Technology Support Student Technician
2 months ago
Position Overview:
The Apple Technology Support Student Technician plays a vital role in assisting fellow students with the deployment and effective use of Apple devices. This position emphasizes exceptional customer service and technical support within the university community.
Key Responsibilities:
- Facilitate the deployment of Apple devices to students.
- Deliver outstanding customer service to the university population.
- Provide guidance and troubleshooting assistance for Apple devices.
- Collaborate with IT personnel to resolve complex technical issues.
- Engage in additional assigned responsibilities as needed.
Qualifications:
- Strong critical thinking abilities.
- Demonstrated experience in customer service.
- Meticulous attention to detail.
- Familiarity with Apple's operating systems.
Preferred Skills:
- Experience with JAMF MDM or relevant Apple OS certifications.
- Previous experience in technical support roles.
Work Schedule:
This is a part-time position requiring 19 hours per week, with weekday shifts available from 10:00 AM to 2:00 PM or 11:00 AM to 3:00 PM. Flexibility in hours may be required based on university needs.
Core Values: Integrity, Excellence, Accountability, Respect