Customer Service Team Lead

5 days ago


South Portland, Maine, United States Hannaford Supermarkets Full time
Job Overview

Hannaford Supermarkets is a leading grocery retailer in the United States, committed to providing high-quality products and exceptional customer service. As a Customer Service Leader at Hannaford, you will play a critical role in ensuring that our customers receive the best possible experience.

Key Responsibilities
  • Supervise front-end and service desk/kiosk associates to ensure efficient operation of store services.
  • Assign tasks and duties to team members during idle periods to maximize productivity.
  • Maintain a clean and safe work environment, adhering to company standards and health regulations.
  • Provide excellent customer service, resolving issues promptly and professionally.

Requirements
  • Effective communication and leadership skills.
  • Ability to multitask and prioritize duties.
  • High school diploma or equivalent required; associate's degree preferred.


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