Customer Service Team Lead
5 days ago
Hannaford Supermarkets is a leading grocery retailer in the United States, committed to providing high-quality products and exceptional customer service. As a Customer Service Leader at Hannaford, you will play a critical role in ensuring that our customers receive the best possible experience.
Key Responsibilities
- Supervise front-end and service desk/kiosk associates to ensure efficient operation of store services.
- Assign tasks and duties to team members during idle periods to maximize productivity.
- Maintain a clean and safe work environment, adhering to company standards and health regulations.
- Provide excellent customer service, resolving issues promptly and professionally.
Requirements
- Effective communication and leadership skills.
- Ability to multitask and prioritize duties.
- High school diploma or equivalent required; associate's degree preferred.
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