Healthcare Access Associate

2 weeks ago


Farmington, Maine, United States MaineHealth Full time

Job Summary

The Patient Service Representative will provide exceptional patient care and support to our patients and families. This role is responsible for greeting patients, answering phones, scheduling appointments, and performing various administrative tasks as assigned.

Key Responsibilities

  • Provide friendly and courteous service to patients and families
  • Answer phones and respond to patient inquiries
  • Schedule appointments and manage patient schedules
  • Collect, verify, and enter patient data
  • Monitor patient data and ensure compliance with federal, state, and MaineHealth confidentiality policies

Requirements

  • High School Diploma or equivalent preferred
  • Certified Healthcare Access Associate (CHAA) desired
  • Minimum one year customer service or data entry experience in a healthcare environment preferred
  • Familiarity with healthcare billing and diagnostic coding preferred

About MaineHealth

MaineHealth is a leading healthcare provider in Maine, dedicated to delivering high-quality patient care and services. We are committed to providing a supportive and inclusive work environment for our employees.



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