Repair Order Specialist

7 days ago


Miami, Florida, United States Warren Henry Automotive Group Full time
Job Description: We are seeking an experienced Customer Experience Coordinator to join our team. In this role, you will be responsible for providing exceptional customer service, managing customer transactions, and maintaining accurate records. You will work closely with our Service Advisors, technicians, and Warranty Administrator to ensure seamless customer experiences.

Responsibilities:
  • Provide exceptional customer service and support to customers.
  • Manage and process customer transactions, including payments, refunds, and exchanges.
  • Maintain accurate records of customer interactions, transactions, and warranty information.
  • Collaborate with Service Advisors to ensure seamless customer experiences.
  • Support the Warranty Administrator in preventing duplicate claims and ensuring smooth warranty processing.

Requirements:
  • High school diploma or equivalent, or minimum two years of related experience and/or training.
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • PREFERRED - bilingual in English and Spanish.

Estimated Salary: $38,000 - $52,000 per annum.

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