Florida Keys Hospitality Specialist

3 weeks ago


Marathon, Florida, United States Shaner Hotel Group Full time
About the Opportunity: We are seeking a highly motivated and experienced Florida Keys Hospitality Specialist to join our team at Faro Blanco Resort & Yacht Club in Marathon, Florida.

As a Florida Keys Hospitality Specialist, you will be responsible for providing exceptional guest service and maintaining the highest standards of cleanliness and quality in our hotel's public spaces. This includes cleaning and servicing assigned areas, handling guest complaints, and ensuring the confidentiality and security of all guest rooms.

Main Responsibilities:
  • - Provide exceptional guest service and ensure guest satisfaction.

  • - Maintain public spaces, including lobbies, hallways, and restrooms.

  • - Handle guest complaints and concerns in a professional and courteous manner.


Requirements:
- Minimum one year cleaning experience; previous hotel experience preferred.
- Ability to work independently and as part of a team.
- Excellent communication and customer service skills.

Compensation:
- Competitive salary: $50,000 - $70,000 per year based on experience.

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