Salesforce Platform Specialist

5 days ago


Scottsdale, Arizona, United States Pinnacle Fertility Full time
Salesforce Administrator Job Description

Pinnacle Fertility is a leading fertility care platform that supports over 25 high-performing clinics nationwide. As a Salesforce Administrator, you will play a critical role in optimizing internal processes, ensuring data accuracy and governance, and contributing to the organization's success by effectively configuring and managing our Salesforce platform.

Responsibilities:
  • Administer and configure Salesforce, including user setup, profiles, permissions, and customizations.
  • Develop custom reports, dashboards, and analytics to provide insights for data-driven decisions.
  • Serve as the primary point of contact for user support, troubleshooting, and ongoing training.
  • Ensure data quality and integrity, performing regular audits and governance processes to maintain data standards.
  • Collaborate with cross-functional teams to understand Salesforce needs, working with our onboarding agency for seamless integration and serving as a liaison for issue resolution.
  • Identify and implement opportunities for automation and process improvements, staying current with Salesforce updates and assessing their applicability to the organization.
Requirements:
  • Salesforce Administrator Certification required.
  • 2-3 years of hands-on experience with Salesforce required; familiarity with Marketo or HubSpot is a plus.
  • Bachelor's degree in Computer Science, IT, Marketing, or a related field preferred.
  • Strong attention to detail, with the ability to collaborate effectively in a team-oriented environment.
  • Demonstrated adaptability, technical proficiency, and a problem-solving mindset.
  • Analytical and driven, with a commitment to optimizing workflows, improving data integrity, and maintaining governance.
  • Excellent communication skills, able to convey technical information to non-technical users.
Compensation and Benefits:

The compensation range for this position is between $70,000 and $85,000 per year. Final salary offers will be determined based on factors such as years of experience, skills, and qualifications. In addition to competitive compensation, we offer a comprehensive benefits package, including healthcare, dental, life, and vision insurance. Other benefits include generous paid time off (PTO), paid holidays, and a retirement savings program.

Diversity and Inclusivity:

At Pinnacle Fertility, we serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. We actively celebrate diversity within our organization and are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field.


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