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Reception Coordinator

2 months ago

Torrance, California, United States The Joint Full time

Now Hiring: Reception Coordinator

Join our dynamic team at The Joint Chiropractic, where we prioritize exceptional service and patient care. We are seeking a motivated individual to fill the role of Reception Coordinator, responsible for creating a welcoming environment for our patients.

Key Qualifications:

  • Enthusiastic about career advancement within the organization.
  • Possess a positive and proactive attitude.
  • High school diploma or equivalent (GED) required.
  • Experience with point of sale systems to manage patient accounts effectively.
  • Strong communication skills, both verbal and written.
  • A minimum of one year in a sales or customer service role.
  • Ability to engage in marketing initiatives to attract new patients.
  • Skilled in multitasking and prioritizing responsibilities.
  • Knowledgeable about wellness services and able to educate patients.
  • Willing to share personal wellness experiences to connect with patients.
  • Collaborative mindset to thrive in a fast-paced team environment.
  • Strong customer service focus with effective communication skills.
  • Efficiently manage patient flow within the clinic.

Essential Responsibilities:

  • Deliver outstanding service to our members and patients.
  • Drive membership growth to achieve sales targets.
  • Welcome patients upon arrival and assist with check-in procedures.
  • Handle incoming calls professionally.
  • Reconnect with inactive members to encourage their return.
  • Stay informed about membership options and promotional offers.
  • Foster positive relationships with team members and support collective goals.
  • Maintain a clean and organized workspace.
  • Confidently present and sell membership packages.
  • Communicate member concerns to management while adhering to company policies.
  • Embrace opportunities for personal and professional growth.
  • Accept feedback constructively to enhance performance.
  • Previous office management or marketing experience is a plus.
  • Ability to stand or sit for extended periods and lift up to 50 pounds.

About The Joint Corp.

Our mission is to enhance the quality of life through accessible and affordable chiropractic care. With numerous clinics nationwide, we are committed to providing effective pain relief and promoting overall wellness. Join us in our journey to make chiropractic care convenient for everyone.