Medical Device Service Technician

2 months ago

Raleigh, North Carolina, United States TriMedx Full time
Job Summary

We are seeking a highly skilled Biomedical Equipment Technician to join our team at TriMedx. As a key member of our clinical engineering team, you will be responsible for providing top-notch service and support to our clients.

Key Responsibilities
  • Technical Service
    • Perform performance assurance (PA) inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on general biomedical equipment
    • Repair, install, and calibrate general biomedical equipment
    • Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
    • Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
    • Maintain biomedical expertise through ongoing training and education
    • Assist with Service Operations Special Projects as assigned
  • Regulatory Compliance
    • Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history
    • Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
    • Responsible for ensuring all service and documentation is complete, timely, and accurate
  • Account Relationship Management
    • Build and maintain customer relationships
    • Discuss equipment status and functionality with clinicians
    • Adheres to the Mission, Vision, and Values of the organization(s) served.
    • Provide a positive representation of TriMedx services by integrating the core values into job performance
  • Inventory Management
    • Perform periodic inspections of current inventory status
    • Verify the completion of security analysis for new customer equipment
    • Performs Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.
    • Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history
    • Make recommendations regarding inventory
    • All other duties as assigned
    Requirements
    • Associates degree in a technical/electronics field or equivalent military experience or two years of equivalent experience.
    • 3 months experience working with biomedical equipment in a clinical engineering environment preferred
    • Valid driver's license required; variable travel requirements depending on primary site that may require use of personal vehicle
    • Travel may be required based on customer or business needs
    What We Offer

We are committed to providing a safe and productive work environment, and we are an Equal Opportunity Employer. We support and protect a culture where diversity, equity, and inclusion are the foundation. We create an inclusive workplace by actively seeking diversity, creating inclusion, and driving equity and engagement.

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