Sales Associate

3 weeks ago


Johns Creek, Georgia, United States Scenthound Full time
About the Role

We are seeking a highly motivated and customer-focused Sales & Front Desk Associate to join our team at Scenthound. As a key member of our front desk team, you will be responsible for providing exceptional service to our customers, selling memberships, and driving key performance indicators.

Key Responsibilities
  • Drive membership sales through health and wellness education
  • Develop membership leads and follow up with potential members
  • Answer phone calls, schedule customer appointments, and manage customer profiles and records
  • Manage cash drawer and perform daily cash handling
  • Manage customer expectations, resolve customer concerns, and retain memberships
Requirements
  • Sales experience and confidence
  • Customer service experience (retail, restaurant)
  • Computer/Technology proficiency
  • A passion for dogs and dog health & wellness
  • Reliable transportation
  • Willingness to work in a smoke-free environment
What We Offer
  • Competitive hourly base pay, plus tips
  • Medical, dental, and vision insurance benefits
  • Profit Sharing plan
  • Merit-based pay increases based on performance
  • Paid Time Off
  • Career growth path to other leadership positions
  • Complimentary monthly service membership for your dog(s)

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