State Farm Team Member
3 weeks ago
We are seeking a highly skilled and customer-focused Customer Relations Representative to join our team at Brandon Redfern - State Farm Agent. As a key member of our team, you will be responsible for building strong relationships with customers, providing expert advice, and driving sales growth. If you are a people person who thrives in a fast-paced environment, this role may be the perfect fit for you.
Key Responsibilities:
• Develop and maintain strong relationships with customers through regular communication and follow-up
• Respond to customer inquiries in a prompt, accurate, and friendly manner, addressing their needs and resolving any issues they may have
• Collaborate with the agent team to identify opportunities to improve customer satisfaction and increase sales
• Stay up-to-date on product knowledge and industry trends to provide expert advice to customers
• Participate in training and development programs to enhance your skills and knowledge
Benefits and Perks:
• Competitive salary: $45,000 - $60,000 per year, depending on experience and performance
• 401(k) plan with company match
• Paid time off, including vacation and sick leave
• Opportunities for advancement and professional growth within the agency
• Signing bonus of $500 - $1000 upon hiring
Requirements:
• Excellent communication skills, both written and verbal
• Self-motivated and proactive in problem-solving
• Detail-oriented and organized
• Ability to work effectively in a team environment
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
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