Receptionist - Insurance Agency Team Member

6 hours ago

Minot, North Dakota, United States Paul Siebert - State Farm Agent Full time
Job Overview

We are seeking a highly organized and detail-oriented Receptionist to join our team at Paul Siebert - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service and supporting our agents in delivering outstanding results.

Key Responsibilities
  • Client Engagement: Greet clients warmly and direct them to the appropriate team members, ensuring a seamless and efficient experience.
  • Appointment Scheduling: Manage appointment scheduling and office communications, ensuring timely and accurate updates.
  • Customer Support: Assist in handling incoming inquiries and maintaining customer records, providing excellent service and follow-up on client needs.
  • Sales Support: Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions and supporting the team with various administrative tasks and projects.
Requirements
  • Previous Experience: Previous experience in a receptionist or customer service role, with a strong understanding of insurance industry principles.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to engage with clients and colleagues in a professional and courteous manner.
  • Organizational Skills: Strong organizational and multitasking abilities, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Technical Skills: Basic computer skills, including Microsoft Office and CRM systems, with the ability to learn and adapt to new technologies.
What We Offer
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company, with a focus on developing your skills and expertise.
  • Competitive Compensation: Competitive salary and benefits package, including 401(k) matching and paid time off.

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