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Retail Operations Supervisor

2 months ago

Lynn Haven, Florida, United States cumberlandfarmsinc Full time
Position Overview:
Are you an enthusiastic and dedicated retail professional seeking to advance your career?

We are looking for individuals who are passionate about assisting others and thrive in dynamic environments. If you have prior experience in retail, food service, or restaurant management, and enjoy perks like discounts on fuel and complimentary beverages, you might be an ideal fit for this role.

What We Provide:
  • Competitive Compensation
  • Structured Professional Training Program
  • Earned Wage Access for Prompt Payment
  • Paid Time Off
  • Comprehensive Medical, Health, and Dental Benefits
  • 401K Plan with Company Contribution
  • Employee Discounts
  • Tuition Assistance
  • Employee Support Programs
  • Health Savings Account
  • Company Spirit Days
  • And much more

As a Manager in Training, you will gain valuable insights into the daily operations of managing a convenience store, guided by our experienced leaders.

Your training will involve working closely with a Training Manager and Supervising Manager across various shifts to familiarize yourself with our operations, team dynamics, vendors, and customer interactions.

This role is pivotal in supporting the Store Manager and team members to ensure an outstanding shopping experience for our guests.


Training Framework:

During designated training weeks, Managers in Training will collaborate with Training Managers to learn effective management practices for convenience store operations.

In the interim supervisory weeks, you will engage in diverse shifts alongside team members, applying your leadership training in real scenarios.

Upon completion of training, you will join our leadership bench, stepping in during absences until assigned to your own store.


Key Responsibilities:
  • Welcome guests warmly and with a smile, as exceptional customer service is our hallmark.
  • Assist the Store Manager in cultivating a robust store team through training, scheduling, and coaching.
  • Lead by establishing clear, measurable goals, holding yourself and others accountable, and maintaining effective communication.
  • Monitor inventory levels on the sales floor, ensuring stock rotation and availability.
  • Oversee quality control, merchandising, and food safety protocols in locations that serve hot food.
  • Maintain a clean and inviting store environment, ensuring all areas, including the coffee station and restrooms, are well-kept.
  • Efficiently operate the cash register.
  • Assist the Store Manager in overseeing food service operations, ensuring compliance with quality and safety standards.
  • Perform additional duties as assigned by the Store Manager or District Manager.

At our company, we value diversity and aim to reflect the communities we serve. Your unique background and skills can bring a fresh perspective to our team.

If you are committed to delivering exceptional customer service and possess a strong background in retail management, we would be eager to meet you.


Minimum Qualifications:
  • High School Diploma or GED
  • At least 1 year of experience in retail or food service

Preferred Qualifications:
  • 1 year of experience in a leadership role within retail, guest service, or restaurant settings
  • ServSafe/Food Safety certification is advantageous but not mandatory

Essential Skills:
  • Strong interpersonal skills for engaging with guests and team members
  • High energy and adaptability
  • Team-oriented with a willingness to assist others
  • Basic computer skills

Work Schedule:

This is a full-time position requiring a flexible schedule, including day and night shifts, as our locations may operate 24 hours.

Weekend and holiday availability is essential.


Physical Requirements:

Ability to lift and move items weighing up to 40 pounds, stand or walk for extended periods, and perform various physical tasks in varying conditions.

Noise levels in the work environment are typically moderate.


Additional Information:

Specialized attire may be required in food service areas, with necessary items provided.