Procurement Applications Manager
3 weeks ago
Job Summary:
The Procurement Applications Manager is responsible for overseeing the architecture, infrastructure, and processes of all Procurement applications, including Inventory Replenishment and Import Sourcing/Ordering systems. This individual will serve as the subject matter expert for both systems and the primary liaison between software vendors and SPR business users.
Key Responsibilities:
- Manage daily support for systems and end users, providing first-line response for system issues
- Collaborate with internal SPR business users to understand business needs, answer questions, and recommend system improvements
- Provide training and support on application usage
- Serve as the subject matter expert for applications, understanding business processes, workflows, and data
- Manage and monitor data interfaces, resolving interface errors
- Manage/Track Enhancement requests and serve as liaison between IT team, 3rd party software vendor, and business users
- Coordinate with software providers for system upgrades and updates
- Develop test cases, testing, and manage/evaluate enhancements/updates
- Assist with software installation and troubleshoot issues to maintain a stable production environment
- Maintain an up-to-date design document as changes are made
- Create, maintain, and update internal user and admin manuals and troubleshooting guidelines
- Maintain access security for assigned applications
- Work with BA's and software providers during scoping and requirements sessions for system enhancements
- Configure applications for optimal performance
- Coordinate with IT and other departments the integration of systems with other systems
Requirements:
- Excellent analytical, problem-solving, and prioritization skills
- Effective communication and collaboration skills
- Ability to work independently or as part of a cross-functional team
- Experience with data management, SQL, and JAVA
- Understanding of relational database concepts and high availability systems
- SQL administration experience (MySQL and/or Microsoft SQL server)
- Expertise in Microsoft Excel
- Prior experience as an administrator, developer, or analyst
- Understanding of inventory management, ordering, and forecasting systems
- Ability to translate technical concepts into understandable terms for non-technical stakeholders
Competencies:
- Communication
- Customer Focus
- Decision Making
- Time Management
- Collaboration
Education and/or Experience:
Undergraduate degree preferred with a BA/BS in a technology-driven or quantitative field of study, or 5-10 years of experience in a similar role.
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