Procurement Applications Manager

3 weeks ago


Atlanta, Georgia, United States S.P. Richards Full time

Job Summary:

The Procurement Applications Manager is responsible for overseeing the architecture, infrastructure, and processes of all Procurement applications, including Inventory Replenishment and Import Sourcing/Ordering systems. This individual will serve as the subject matter expert for both systems and the primary liaison between software vendors and SPR business users.

Key Responsibilities:

  • Manage daily support for systems and end users, providing first-line response for system issues
  • Collaborate with internal SPR business users to understand business needs, answer questions, and recommend system improvements
  • Provide training and support on application usage
  • Serve as the subject matter expert for applications, understanding business processes, workflows, and data
  • Manage and monitor data interfaces, resolving interface errors
  • Manage/Track Enhancement requests and serve as liaison between IT team, 3rd party software vendor, and business users
  • Coordinate with software providers for system upgrades and updates
  • Develop test cases, testing, and manage/evaluate enhancements/updates
  • Assist with software installation and troubleshoot issues to maintain a stable production environment
  • Maintain an up-to-date design document as changes are made
  • Create, maintain, and update internal user and admin manuals and troubleshooting guidelines
  • Maintain access security for assigned applications
  • Work with BA's and software providers during scoping and requirements sessions for system enhancements
  • Configure applications for optimal performance
  • Coordinate with IT and other departments the integration of systems with other systems

Requirements:

  • Excellent analytical, problem-solving, and prioritization skills
  • Effective communication and collaboration skills
  • Ability to work independently or as part of a cross-functional team
  • Experience with data management, SQL, and JAVA
  • Understanding of relational database concepts and high availability systems
  • SQL administration experience (MySQL and/or Microsoft SQL server)
  • Expertise in Microsoft Excel
  • Prior experience as an administrator, developer, or analyst
  • Understanding of inventory management, ordering, and forecasting systems
  • Ability to translate technical concepts into understandable terms for non-technical stakeholders

Competencies:

  • Communication
  • Customer Focus
  • Decision Making
  • Time Management
  • Collaboration

Education and/or Experience:

Undergraduate degree preferred with a BA/BS in a technology-driven or quantitative field of study, or 5-10 years of experience in a similar role.



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