Operations Director

4 weeks ago


Chandler, Arizona, United States Walmart Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Walmart. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Community Outreach: Develop and implement community outreach programs to engage with local communities and promote Walmart's mission and values.
  • Asset Protection: Ensure compliance with company policies and procedures, analyzing and interpreting reports, and implementing and monitoring asset protection and safety controls.
  • Customer Service: Model and demonstrate exceptional customer service standards, following and demonstrating the One Best Way (OBW) service model, and managing and supporting customer service initiatives.
  • Financial Performance: Assist the store manager in driving the financial performance of the facility, ensuring that sales and profit goals are achieved, and reviewing and evaluating P&L (Profit & Loss) statements.
  • Operations Supervision: Provide supervision and development opportunities for associates, hiring, training, mentoring, and actively listening to associates, assigning duties, evaluating performance, and providing recognition.
Requirements
  • Education: 2 years' of college, or 1 year's retail experience and 1 year's supervisory experience, or 2 years' general work experience and 1 year's supervisory experience.
  • Preferred Qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, general work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries-all while affecting the lives of millions of customers all over the world.



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