Logistics Operations Associate

5 days ago


San Antonio, Texas, United States Total Quality Logistics Full time
About the Role

We are seeking a Logistics Operations Associate to join our team at Total Quality Logistics. In this role, you will play a critical part in supporting daily shipment activities and acting as the primary point of contact for sales representatives.

As a Logistics Operations Associate, you will receive extensive training to become a subject matter expert in transportation logistics. This includes learning about administrative tasks related to customer accounts, document management, and scheduling appointments and coordinating shipments from pickup to delivery.

What We Offer
  • A competitive salary of $33,120 per year (based on 40 hours/week and $16.50/hour), with opportunities for year-end bonuses and merit increases
  • A comprehensive benefits package including health, dental, and vision coverage, as well as a 401(k) plan with company match
  • Structured career paths and advancement opportunities
  • Tuition reimbursement up to $5,000 per year
  • Employee referral bonus opportunities
Responsibilities
  1. Develop expertise in administrative tasks related to customer accounts
  2. Document and manage tasks in internal systems
  3. Schedule appointments and coordinate shipments from pickup to delivery
  4. Resolve shipping issues professionally
  5. Provide exceptional customer service to internal and external stakeholders
  6. Support billing and payment processing as needed
Requirements
  • 1+ year of customer service experience preferred
  • A strong work ethic with excellent attendance history
  • Strong verbal communication skills
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook
  • The ability to take ownership of responsibilities and see tasks through completion


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