Cupcake Ambassador

We're seeking a talented Cupcake Ambassador to join our team at Sprinkles Cupcakes As a key member of our front-of-house staff, you will be the first point of contact for our guests and provide an exceptional experience that sets us apart from the competition.

Estimated Salary: $15-$20 per hour, plus tips

Job Description:

• Provide exceptional customer service and ensure every guest leaves with a smile on their face
• Act as a company advocate and embody the Sprinkles Culture – be alert and ready when a guest walks in and keep a positive attitude
• Retail and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm
• Deliver exceptional guest service and follow Sprinkles policies
• Demonstrate teamwork skills as you rely on and assist fellow coworkers in providing the Sprinkles Experience
• Assist with all cleaning duties as stated on opening/closing and weekly checklists
• Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable
• Report to work as scheduled and fulfill all position requirements for the duration of shift

Requirements:

• A passion and love of the Sprinkles product, brand, and experience
• Able to communicate verbally and understand and follow written and verbal instructions from management
• Can work well under pressure while maintaining a consistent pace throughout your shift
• Ability to be on your feet for hours at a time
• Able to lift at least 25 pounds, which includes carrying cupcake trays, cupcake batter, and frosting in addition to bags of boxed purchases