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Specimen Collector

2 months ago


Elizabethtown, Kentucky, United States Millennium Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Specimen Collector to join our team at Millennium Health. As a Specimen Collector, you will play a critical role in providing exceptional care and customer service to patients, clinicians, and our laboratory.

Key Responsibilities
  • Collect patient urine and/or oral fluid (saliva) specimens in a professional and respectful manner.
  • Process and package collections or shipping to ensure timely and accurate delivery to our laboratory.
  • Serve as an intermediary between the practice/clinic and our laboratory, providing clear and concise communication.
  • Record patient information, physician order details, and pertinent laboratory information in a secure and confidential manner.
  • Resolve specimen concerns with billing or patient information in our ordering portal.
  • Order and maintain collection supplies inventory onsite to ensure seamless operations.
  • Observe collection for Millennium Health specimens (when applicable) to ensure compliance with our standards.
  • May be required to drive from/to multiple facilities to collect specimens.
Requirements
  • 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients.
  • 2+ years of customer service experience can be considered in place of medical experience.
  • Demonstrated ability to navigate a smartphone and computer required.
  • Valid driver's license required.
  • Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus.
  • Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
  • Ability to ensure administrative, physical and technical cyber security controls are always adhered to.
  • High School diploma or equivalent required.
  • Physical requirements: sitting 90%, walking 5%, standing 5%, lifting up to 20 lbs.
Benefits
  • 401k with Company Match.
  • Paid Time off and Holidays.
  • Behavioral and Health Care Resources.
  • Salary Range: $17-20/hr.
  • Salary offered is dependent on qualifications, experience, and geographical location.