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Hotel Houseperson

1 month ago

Wells, Nevada, United States Loves Travel Stops & Country Store Full time

Job Summary:

We are seeking a highly skilled Hotel Houseperson to join our team at Loves Travel Stops & Country Store. As a Hotel Houseperson, you will be responsible for maintaining and promoting excellence in hospitality and customer service, ensuring the cleanliness of common areas, and assisting guests in a courteous, efficient, and friendly manner.

Key Responsibilities:

  • Greet customers and provide exceptional customer service
  • Maintain cleanliness of common areas and assist guests
  • Implement training of company policies and procedures
  • Demonstrate knowledge of hotel information and answer guest questions
  • Process transactions and handle guest inquiries
  • Field guest complaints and resolve issues
  • Perform duties of department at front desk, in maintenance, and housekeeping as needed
  • Communicate with other departments to coordinate events and activities

Requirements:

  • Ability to learn and operate a cash register
  • Good verbal and written communication skills
  • Time management skills and organization skills
  • Ability to work in a fast-paced environment
  • Ability to lift up to 50 pounds

Benefits:

  • Competitive pay and benefits package
  • Opportunities for career growth and development
  • Flexible scheduling and work-life balance
  • Recognition and rewards for outstanding performance

Why Join Our Team:

Loves Travel Stops & Country Store is a family-owned and operated business that values its employees and provides opportunities for growth and development. We offer a competitive pay and benefits package, flexible scheduling, and a positive work environment.