Operations Manager, 2nd Shift

2 months ago


Cranbury, New Jersey, United States LVMH Perfumes & Cosmetics Full time
Job Summary

The Operations Manager, 2nd Shift will be responsible for leading the Distribution Center operations on the 2nd shift, ensuring the highest level of quality and productivity. This role will oversee the receiving, production-picking, and shipping functions, while maintaining a safe and organized facility.

Key Responsibilities
  • Team Leadership
    • Lead and develop high-performing teams to achieve 2nd shift goals.
    • Foster a culture of collaboration, accountability, and continuous improvement.
  • Receiving
    • Ensure all receipts are properly put-away within established service guidelines.
  • Replenishment
    • Ensure all replenishment tasks are completed daily and all cartons are pulled to active locations.
  • Picking
    • Ensure all orders are accurately picked in compliance with customer requirements and meet SLA's/print-ship windows.
    • Maintain the highest level of productivity and throughput.
    • Ensure inventory accuracy for all locations is 95% or better.
    • On-time shipment of all orders (retail and e-com) is 98.5% or better.
  • Shipping
    • Ensure all freight is prepared as scheduled per normal print-ship time frames.
    • Ensure freight is safely loaded and accurately.
  • Other
    • Maintain a safe, organized, and secure facility using QA guidelines.
    • Ensure transparent and clear communication with 1st shift.
    • Work closely with the engineering team and Sr. Ops Manager on driving productivity improvement plans and continuous monitoring of work standards.
    • Maintain cross-training records for all personnel in all functions.
    • Work with HR and support teams on onboarding and training of new hires.
    • Follow all CDC SOPs and assist in creating new ones as necessary.
    • Ensure KPIs are reviewed and action plans are developed and implemented.
    • Other projects and tasks as assigned.
    Requirements
    • 5+ years of experience in a related role in a Distribution Center.
    • Strong knowledge of warehouse management systems (WMS, preferably with Manhattan Associates).
    • Effective communication skills (oral and written) required.
    • Ability to coach and develop management staff and deal with difficult conversations.
    • Understanding and driving a culture of continuous improvement using metrics and visual management.
    • Work requires significant attention to detail in safety, recording, logging, and inspecting.
    • Must have demonstrated ability to use a variety of computer software applications.

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