Retail Operations Manager

1 week ago


Kenner, Louisiana, United States Burlington Stores Full time

Burlington Stores, Inc. is a leading off-price retailer with a strong commitment to providing exceptional customer service and creating a positive work environment.

Job Summary:

We are seeking a highly motivated and experienced Retail Front End Supervisor to join our team in Kenner, LA. As a key member of the store leadership team, you will be responsible for overseeing all aspects of store operations, including sales, customer service, and asset protection.

The ideal candidate will have at least 1 year of supervisory experience within an off-price, big box, or specialty environment and possess strong interpersonal skills with a positive and engaging attitude.

The salary for this role is estimated to be between $28,000 and $32,000 per year, based on a full-time schedule and assuming an hourly wage of $14-$16 per hour.

Key Responsibilities:
  • Supervise all store functions and associates while in the role of Manager on Duty
  • Maximize sales results through training, developing, and coaching of direct reports
  • Promote safety for both customers and associates by adhering to company guidelines
  • Cultivate a diverse culture based on teamwork and collaboration
  • Solve issues/concerns, making informed decisions and supervising front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
  • Reinforce our company Asset Protection strategies to eliminate shortage
  • Assist in recruiting, interviewing, and onboarding new associates
  • Participate in weekly workload planning meetings
  • Drives Community Relations participation through company programs and partnerships
  • Coordinate meal and break periods and monitors schedule adherence
Requirements:
  • At least 1 year of supervisory experience within an off-price, big box, or specialty environment
  • Strong interpersonal skills with a positive and engaging attitude
  • Ability to work a full-time schedule including nights, weekends, and holidays as required
  • Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time


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