Fire Restoration Specialist
1 week ago
We are seeking a highly skilled Fire Restoration Specialist to join our team at ServiceMaster Restore. This is an excellent opportunity for individuals who possess strong problem-solving skills and the ability to work in a fast-paced environment.
About UsBuilt on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access.
Key Responsibilities:- Monitor, inspect, and complete tasks for restoration jobs to ensure completion of drying, demolition, pack-out of contents, and various fire restoration activities.
- Prepare and review documentation, including notes, photos, and documents according to company policies and procedures, to ensure reimbursement from insurance companies.
- Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor.
- Perform fire/smoke damage repair and tasks, including water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction, and demolition as directed by supervisor.
- Ensure equipment, supplies, vehicles, and products are properly handled and report any equipment malfunction or damage to supervisor.
- Inspect jobs after completion and obtain customer signatures for approval purposes, and request payments when necessary.
- Valid Drivers' License and satisfactory driving record.
- Good verbal and written communication skills.
- Good problem-solving and customer service skills.
- Knowledge of disaster restoration industry.
- Must be able to prioritize activities and meet deadlines.
- Experience with entering data using a tablet or mobile phone.
This role offers competitive compensation, ranging from $17.00 to $21.00 per hour, depending on experience and location.
Physical Demands and Working Conditions:The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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