BDC Representative

4 days ago

Gaithersburg, Maryland, United States Fitzgerald Auto Malls Full time
About the Role

We're hiring a Customer Service Representative for our Service Department at Fitzgerald Auto Malls. As a key member of our team, you'll play a vital role in helping us deliver exceptional customer experiences.

Salary: Estimated $50,000 - $70,000 per year, based on experience.

Key Responsibilities:

  1. Provide top-notch customer service over the phone, ensuring seamless communication and resolving issues efficiently.
  2. Schedule appointments for Sales and Service teams, utilizing effective scripting techniques.
  3. Maintain accurate records and databases, ensuring data integrity and quality.
  4. Develop and implement targeted marketing campaigns to engage customers and drive sales.
  5. Collaborate closely with Sales and Service teams to ensure smooth operations and optimal results.

Benefits Include:

  • A competitive salary range of $55,000 - $75,000 per year.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • A generous PTO policy and paid holidays.
  • Opportunities for professional growth and development within the company.