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Clinical Services Program Manager

2 months ago

Westland, Michigan, United States Neighborhood Service Organization Full time
Job Description

Job Title: Clinical Services Program Manager

Job Summary:

We are seeking a highly skilled Clinical Services Program Manager to join our team at Neighborhood Service Organization. The successful candidate will be responsible for the daily management and operations of our Clinical and disposition services in our behavioral health program.

Key Responsibilities:

  • Program Management: Direct the day-to-day operations of the Clinical services programs, ensuring all services are delivered according to local, state, and federal laws and maintain compliance with all company policies and procedures.
  • Staff Supervision: Provide administrative/clinical oversight and management to the program staff, including clinical services clinicians, intake therapists, and team leads.
  • Quality Assurance: Ensure documentation quality and compliance with the behavior health code and all funding sources.
  • Productivity and Motivation: Responsible for overall productivity of the Clinical services programs and staff, and for motivating individual staff performance to meet program goals and objectives.
  • Change Management: Recommend changes to the Director of Clinical Services that would improve service delivery and implement changes and new programming.
  • Collaboration: Work collaboratively with professional peers to coordinate the delivery of services throughout the agency.
  • Financial Management: Forecast budget requirements and monitor and approve expenditures, including identifying and recommending new sources for products and services.

Requirements:

  • Education: Master's degree in social work (Preferred) or Ph.D. in psychology from an accredited College or University.
  • Licensure: State of Michigan Licensed Master Social Worker (Preferred) or fully Licensed Psychologist.
  • Experience: 3-5 years' experience in behavioral health, 5 years of supervisory experience, and 5 years' experience in CMH (preferred).

Working Conditions:

  • This position may be required to travel between both Detroit and Westland Integrated Clinic locations.
  • Will have consistent physical contact with consumers/patients.
  • Works in a clinical setting; uses a computer, telephone and other office equipment as needed, to perform duties.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.