Chino Call Center Agent

6 days ago


Chino, California, United States TEKsystems Full time

TEKsystems seeks a skilled Customer Service Representative to join their team in Chino, CA. As a key member of the organization, you will play a crucial role in delivering exceptional customer experiences through effective communication, problem-solving, and teamwork.

Responsibilities
  1. Handle high-volume inbound calls, responding to customer inquiries and concerns in a timely and professional manner.
  2. Collaborate with colleagues to ensure seamless issue resolution and maintain a positive customer experience.
  3. Utilize various software and processes to resolve customer issues, including recall and warranty-related matters.
  4. Document customer interactions and concerns to facilitate efficient case management.

The salary for this role is estimated at around $41,000-$42,500 per annum, based on a 40-hour workweek and an hourly rate of $20.25. Benefits may include medical, dental, and vision coverage, as well as retirement plan options and life insurance.



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