Warehouse Operations Manager
6 days ago
We are seeking a highly skilled and experienced Warehouse Site Manager to join our team at Capstone Logistics, LLC. As a key member of our operations team, you will be responsible for overseeing the daily management of our warehouse crew, ensuring safe and efficient operations, and providing exceptional customer service.
Key Responsibilities- Manage and supervise warehouse operations, prioritizing safety and efficiency
- Communicate effectively with associates on service levels, accountability, pay, and performance
- Monitor and audit daily labor and billing reports
- Ensure customer needs are met on a daily basis
- Document and resolve customer service or associate issues daily
- Enforce Capstone policies and work rules, including safety protocols
- Conduct weekly safety meetings and ensure associate participation
- Assist in managing site and departmental budgets
- Schedule associate shifts based on customer requirements
- Interview, hire, and train new associates
- Supervise timely and accurate data entry for all services performed
- Complete daily closeout, including cash balancing, data upload, and payroll record administration
- 3+ years of management and leadership experience in an industrial setting
- Ability to train, coach, and mentor warehouse associates
- Strong organizational and prioritization skills
- Ability to simultaneously perform multiple tasks
- Decision-making, problem-solving, and leadership skills
- Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint
- Competitive salary commensurate with education, experience, and skills
- Quarterly and annual bonus incentives based on operational performance
- Benefits package including major medical, dental, vision, life, STD, and LTD
- 401K and PTO
About Capstone Logistics, LLC:
We are a North American supply chain solutions partner with over 650 operating locations, 19,000 associates, and 60,000 carriers. Our integrated logistics solutions help partners reduce warehousing and transportation costs.
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