Call Center Agent

5 days ago


San Jose, California, United States Usswimschools Full time
About Us

At Usswimschools, we believe in the importance of education and motivation when it comes to learning how to swim. Our team of experienced instructors provides top-notch lessons to children and adults alike.

Job Summary

We are seeking a highly motivated and enthusiastic Call Center Representative to join our team. In this role, you will be responsible for registering new customers and providing excellent customer service to our existing clients.

Main Responsibilities:
  1. Develop strong relationships with new and existing customers to increase customer satisfaction and loyalty.
  2. Convert leads into new customer registrations by answering incoming calls and taking appropriate action.
  3. Work effectively in a team environment to support achievement of lesson registration goals.
Requirements

To succeed in this role, you must have:

  • A High School Diploma or Equivalent.
  • A minimum of two years of customer service experience or one year of call center experience.
  • Prior telephone sales experience preferred.
What We Offer

In addition to a competitive salary, we offer:

  • A comprehensive benefits package including dental, vision, disability, and 401K.
  • A flexible work schedule to accommodate your needs.

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