Phlebotomy Technician

Position Overview:

Blood Collection Staff - Customer Service Role

We offer Paid Training - No prior medical experience necessary

Why Work with Us?
As one of the leading humanitarian organizations in the nation, the American Red Cross is committed to assisting individuals in need across the United States and, in collaboration with other Red Cross networks, globally. By becoming part of our organization, you will have a direct influence on a significant mission, enabling you to save lives daily. If you share our enthusiasm for aiding others, consider this exceptional career opportunity. Work where your career is a force for good.

We are dedicated to the diversity of our workforce and delivering our programs and services in a culturally competent manner that reflects the communities we serve. Our work environment is collaborative, respectful, and inclusive, focusing on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports various cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring, and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine.

Key Responsibilities:

In this role, you will utilize your healthcare and/or customer service skills to assist with every aspect of the blood collection process. This includes collaborating with your team to transport and set up equipment at collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and adhering to all safety protocols while collecting lifesaving blood donations delivered to hospitals.

Responsibilities Include:

• Engaging personally with donors - listening to their stories and helping them understand the significance of their contributions.
• Working collaboratively with your teammates to foster a welcoming and friendly atmosphere, ensuring our volunteer donors feel comfortable returning.
• Maintaining attention to detail consistently to ensure that the blood collected meets goals, regulatory standards, and can be safely transfused.
• Driving Red Cross vehicles and collaborating with the team to set up and dismantle equipment at donation sites. Minimum height of 60 inches may be required to safely operate Red Cross vehicles.

Standard Schedule:

• To effectively meet the needs of our donors and community, staff work a variable schedule that may include early mornings, late nights, weekends, and holidays. Overnight travel may be necessary in some locations.
• Schedules are provided two to three weeks in advance.

Compensation:

• Hourly pay rate of $18.00.
• This position is represented by a union contract.

Qualifications:

• High school diploma or equivalent required.
• Customer service experience and effective verbal communication skills are essential.
• A current, valid driver's license with a good driving record is necessary.
• DOT certification may be required in some locations. If necessary, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration.
• Physical requirements may include the ability to lift, push, or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for extended periods, and adapt to long, irregular hours and frequent schedule changes. Minimum height of 60 inches may be required to safely operate Red Cross vehicles.
• Basic computer skills are required. Proficiency with Microsoft Office applications is necessary.

Preferred Qualifications:

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
• Previous leadership experience.

Benefits:

We prioritize your well-being while you care for others. As a mission-driven organization, we believe our team needs excellent support to perform great work. Our comprehensive benefits assist you in balancing home and work. With our resources and perks, you have remarkable opportunities at the American Red Cross to advance your career.

• Medical, Dental, and Vision plans.
• Health Spending Accounts & Flexible Spending Accounts.
• PTO: Starting at 15 days a year; based on FLSA status and tenure.
• Holidays: 11 paid holidays, including six core holidays and five floating holidays.
• 401K with matching contributions.
• Paid Family Leave.
• Employee Assistance Program.
• Disability and Insurance: Short + Long Term.
• Service Awards and recognition.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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